Knock CRM - API

Knock CRM - API

The Conversion Cloud integrates with Knock CRM via API.  The integration will create prospects and appointments in Knock CRM.

To subscribe your properties to The Conversion Cloud Knock integration, please login at https://www.realpage.com/ and navigate to Resources > Integration Marketplace > App Marketplace. 

1.     Find The Conversion Cloud-Knock by searching by name.

2.     Click on The Conversion Cloud-Knock tile > + Integrate Now

3.     Enable the properties you wish to subscribe.

4.     Click Save 

 

That is it!  Your Subscription request has now been submitted to the Conversion Logix team for approval.

 

Below are a few key notes for your reference. In addition, there is a quick, easy to follow course within the RealPage Product Learning Portal you may access below.

 

·       EX21_5000 Integration Marketplace

§  Learn how to subscribe to AppPartners in the Integration Marketplace

§  Duration: 5 minutes

 

 

IMPORTANT NOTES:

A user can only manage subscriptions from the Integration Marketplace
 

The user submitting the subscription requests must have the Integration Marketplace product access and ‘Integration Manager’ role.  Both permissions are located under the Core center. If you do not have this permission, please contact your RealPage Administrator at your company.

 

For additional assistance on permissions, please submit a support ticket in the Client Portal, https://realpage.secure.force.com/cportal , choose RealPage Exchange in the product dropdown.

 

Your subscription request will remain in Pending status until Conversion Logix approves the subscription.  You can view the status of your subscriptions at any time by clicking on the number hyperlink under the Selected Properties.

If you need to update the touring hours for a property in Knock, heres a quick step-by-step guide to help you make those changes:

  1. Access the Admin Dashboard Log into your Knock account and navigate to the Admin Dashboard.
  2. Go to Scheduling In the side navigation panel, click on the pencil icon to edit the property details.
  3. Open the Touring House Tab Locate the Touring House tab. Click it to reveal a dropdown menu.
  4. Adjust Touring Hours Modify the touring hours to reflect your preferred schedule.
  5. Save Changes. Dont forget to hit Save to apply your updates

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