Lead Nurturing - launch presets

Lead Nurturing - launch presets

Lead Nurturing delivers automated Email and SMS distribution when new leads convert through Schedule Genie or Spotlight. 

Select from a range of customizable templates based on popular industry messaging and critical decision points in the customer journey

Schedule Genie Templates
  1. Learn More Before Arriving.                                                                    
  2. Appointment Reminder
  3. Post-Tour Thank You
  4. Amenities
  5. Floor Plans
  6. Pet Policy
  7. Neighborhood
  8. Promotions/Price Drops
  9. Community Events
  10. Contact Us
Spotlight Templates
  1. Post-Offer Thank You
  2. Amenities
  3. Floor Plans
  4. Pet Policy
  5. Neighborhood
  6. Promotions/Price Drops
  7. Community Events
  8. Tours
  9. Contact Us
Below are the default Lead Nurturing settings in place if no changes are made. 

Schedule Genie Default Lead Nurturing Drip Schedule

Drips Prior To Appointment: 1
  1. An appointment reminder via email/sms will be sent to the lead 2 days prior to the appointment time.  If an appointment is made within a 2-day window the appointment reminder will be sent within 24 hours.

Drips After Appointment: 2
  1. A post-tour thank you email/sms will be sent 1 day after the scheduled appointment
  2. A general "do you have any questions, contact us" email/sms will be sent 3 days after the scheduled appointment 

Spotlight Default Lead Nurturing Drip Schedule
  1. An amenities-focused email/sms will be sent to the lead 1 day after submitting their info to claim the Spotlight offer
  2. A floor plan-focused email/sms  will be sent to the lead 3 days after submitting their info to claim the Spotlight offer
  3. A neighborhood-themed email/sms  will be sent to the lead 5 days after submitting their info to claim the Spotlight offer

Default Email Template Content




Schedule Genie Appointment Reminder Email 
Hello, {{customerFirstName}}
We want to remind you that your appointment with {{companyname}} is scheduled for {{appointmentTime}} on {{appointmentDate}}. We look forward to seeing you then!
If you have any questions or requests in advance of your appointment, please contact our team by calling {{companyPhone}} or emailing us at {{companyEmail}}.

Schedule Genie Appointment Reminder SMS
This is a reminder that your appointment with Lead Nurturing Overview is scheduled for {{appointmentTime}} on {{appointmentDate}}. We look forward to seeing you then!




Schedule Genie Post Appointment Email
We hope you enjoyed your visit at {{companyName}}. Please let us know if you have any questions about our community. You can reach our team by clicking the links posted below.
  1. Visit our website
  2. Contact our team with any questions by calling {{companyPhone}}
  3. or emailing us at {{companyEmail}}
Schedule Genie Post Appointment SMS
Thank you for visiting {{companyName}} We hope you enjoyed your visit. Click here to lease now




Schedule Genie Post Appointment Final Email
Hello, {{customerFirstName}}!

We wanted to thank you for visiting {{companyname}}.

If you would like to receive an update on the latest news, events, and offers at {{companyName}}, Click Here to visit our website.

Do you have any questions? We would love to hear from you!

Please contact our team directly by calling {{companyPhone}} or emailing us at {{companyEmail}}.


Schedule Genie Post Tour Final SMS
Thank you for visiting {{companyname}}.
Do you have any questions? 
Contact our team by calling {{companyPhone}} or emailing {{companyEmail}}.

Some Spotlight default email templates are created by gathering the corresponding information from your website. The verbiage posted below for the Amenities and Neighborhood email templates is intended as an example. The text content will differ depending on your website's content.


Spotlight Amenities-Themed Email
Explore the wide range of amenities at {{companyname}}

Some Community Amenities include
  1. Business Center
  2. Storage Space
  3. Package Service
  4. Wi-Fi in All Community Spaces
  5. Controlled Access
  6. Property Manager on Site
  7. On-Site Retail
Apartment Features
  1. High-Speed Internet Access / Wi-Fi
  2. Washer/Dryer In Unit
  3. Balcony
  4. Nest for Temperature Control
  5. Cable Ready
  6. Built-In Storage Units
  7. Sprinkler System
  8. Full Kitchen with Custom Millwork
Click Here to view all Amenities

Ready to take action? Contact our team with any questions by calling {{companyPhone}} or emailing us at {{companyEmail}}.

Spotlight Amenities SMS
Discover the amenities {{companyname}} has to offer! Schedule a tour today! {{{scheduleGenieAppLink}}}, Contact us {{companyEmail}}

Spotlight Floor Plan- Themed Email
Discover the floor plan that will make you feel right at home. Our spacious and cozy studio, one, two, and three-bedroom apartments for rent are equipped with carefully selected amenities, so you never have to worry! Our apartments have your needs in mind. 
Learn more about our available floor plans and find your best fit! Click Here to View all Floor Plans
  1. Schedule a tour today!
Ready to take action? Contact our team with any questions by calling {{companyPhone}} or emailing us at {{companyEmail}}.

Spotlight Floor Plan-Themed SMS
Explore our available floor plans at {{companyname}}. Schedule a tour today! {{{scheduleGenieAppLink}}}

Spotlight Neighborhood-Themed Email
Experience all that the surrounding neighborhood at {{companyname}} has to offer, where you’ll be minutes away from noteworthy destinations to dine and shop. 
  1. Visit our Neighborhood page
  2. Schedule a tour
Ready to take action? Contact our team with any questions by calling {{companyPhone}} or emailing us at {{companyEmail}}.
Spotlight Neighborhood-Themed SMS
Learn more about life at {{companyname}} and experience all that the surrounding neighborhood has to offer! Schedule a tour today! {{{scheduleGenieAppLink}}} 
Contact us {{companyEmail}}