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What is a session?
A session (or touch) begins the first time a user visits your website and loads the application. A machine_guid or Globally Unique Identifier (GUID) is created. The application sends the GUID, Urchin Tracking Module (UTM) parameters, Uniform ...
Clarity Attribution Data Capture and Charts Explained
Clarity and the Journey Visualizer are built on a custom process for tracking sessions, interactions, and leads via the application and enabled modules. All of the data (application metrics) originates from the application, so those processes that do ...
Clarity Attribution
Track which digital strategies produce the most leads and appointments for your company. See how each marketing channel and conversion module stack up against each other. Configure a personalized Clarity Attribution page to focus on those analytics ...
Claire AI+ Walkthrough
Claire AI+ is your AI-powered virtual assistant trained to answer frequently asked questions about your community, respond to personalized inquiries, and prompt web visitors to take lead-generating actions during a chat conversation. This walkthrough ...
Spotlight™ Notifications
Always be in the know with access to your company email and the platform. The Spotlight module informs your team of recent customer interactions via CRM/ILM integration, email, and platform notifications. The module also delivers automated reminder ...